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CVE-2021-44077

KEVZoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

CVSS 3.1 vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
PublishedNov 29, 2021
Last modifiedJun 17, 2026
Added to KEVDec 1, 2021
Remediation dueDec 15, 2021
    88
    Risk assessment · Critical

    Actively exploited. Patch immediately.

    Exploitation
    Confirmed in the wild (CISA KEV)
    Federal remediation deadline
    Overdue by 1777 days
    CVSS
    9.8 CRITICAL
    EPSS (30-day exploit probability)
    93.3% · top 1% of all CVEs
    Weakness
    CWE-306
    Attack vector
    Network, remotely reachable
    Preconditions
    No privileges and no user interaction
    1. 1.Apply updates per vendor instructions.
    2. 2.Treat as emergency change: patch or isolate internet-facing instances first.
    3. 3.Review exposure: confirm which instances are reachable from the internet and restrict access until patched.
    4. 4.Hunt for compromise: review logs for the disclosure window, not just from the patch date.

    Assessment is derived automatically from the live signals above; verify against your own asset inventory.