CVE-2024-28987
KEVSolarWinds Web Help Desk Hardcoded Credential Vulnerability
Description
SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
CVSS 3.1 vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:NPublishedAug 21, 2024
Last modifiedJun 17, 2026
Added to KEVOct 15, 2024
Remediation dueNov 5, 2024
References
- support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2Release Notes
- solarwinds.com/trust-center/security-advisories/cve-2024-28987Vendor Advisory
- theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/Press/Media CoverageThird Party Advisory
- cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987US Government Resource
0 recent articles mention this CVE
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Risk assessment · Critical
Actively exploited. Patch immediately.
- Exploitation
- Confirmed in the wild (CISA KEV)
- Federal remediation deadline
- Overdue by 720 days
- CVSS
- 9.1 CRITICAL
- EPSS (30-day exploit probability)
- 93.3% · top 1% of all CVEs
- Weakness
- CWE-798
- Attack vector
- Network, remotely reachable
- Preconditions
- No privileges and no user interaction
Recommended actions
- 1.Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
- 2.Treat as emergency change: patch or isolate internet-facing instances first.
- 3.Review exposure: confirm which instances are reachable from the internet and restrict access until patched.
- 4.Hunt for compromise: review logs for the disclosure window, not just from the patch date.
Assessment is derived automatically from the live signals above; verify against your own asset inventory.