CVE-2024-57727
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:NActively exploited and used by ransomware crews. Patch immediately.
- Exploitation
- Confirmed in the wild (CISA KEV)
- Federal remediation deadline
- Overdue by 600 days
- Ransomware
- Used in known ransomware campaigns
- CVSS
- 7.5 HIGH
- EPSS (30-day exploit probability)
- 96.8% · top 1% of all CVEs
- Weakness
- CWE-22
- Attack vector
- Network, remotely reachable
- Preconditions
- No privileges and no user interaction
- 1.Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
- 2.Treat as emergency change: patch or isolate internet-facing instances first.
- 3.Review exposure: confirm which instances are reachable from the internet and restrict access until patched.
- 4.Hunt for compromise: review logs for the disclosure window, not just from the patch date.
- 5.Verify offline/immutable backups and segment the affected systems. This flaw is used for ransomware initial access.
Assessment is derived automatically from the live signals above; verify against your own asset inventory.